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Mar 18, 2013 4:35am EDT
time the tsa was formed. i have been involved with law enforcement and your former agency, the fbi, for quite a number of years, and have been a defender of tsa and have often visited tsa at the indianapolis international airport within the last month and visited with tsa there. certainly have been impressed by the manner in which tsa and your previous agency of fbi about making the threat assessments, go about making changes in rules and regulations and the amount of time and effort that goes into making .hose changes i have incredible faith in our law enforcement agencies. and of the indianapolis airport is now part of, as we talk about changes, whether it is in the type of items allowed, but you also started a risk-based security program called managed inclusion. it is being piloted at the indianapolis international airport as well as tampa. can you expand on that about managed exclude -- inclusion, what the customer experience has been, how it is being administered, and how it is not only impacting efficiency but what you're hoping is with respect to safety of the passengers an
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